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Job Number 19133210
Job Category Administrative
Location Marriott International HQ| 10400 Fernwood Road| Bethesda|
Maryland| United States
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management
Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
This is a temporary position.
The Senior IT Analyst will support Infrastructure’s Project Management Office
data by governing the reporting environment through policies| procedures and
documentation. (S)he will foster data-driven decisions by training business
analysts and Delivery users how to maximize the potential of the data for
reporting needs. This is a technical role that will require collaboration with
multiple iT teams to bring new data sources into the environment| build and
manage reports and help to deploy new data models to production
CANDIDATE PROFILE
Education and Experience Required:
• 5+ years’ experience in Information Technology (IT) and/or experience in
business analysis
• 3+ years’ work experience as a data scientist| data engineer| developer|
data architect or business analyst
• Undergraduate degree or equivalent experience/certifications
Preferred:
Technical/Tools Expertise:
• Proficiency with ServiceNow project management module
• Proficiency developing advanced ServiceNow dashboards and reports
• Experience working with complex data models
• Experience responding to user requests and formulating responses using both
business and technical knowledge
• Proficiency developing in Power BI
• Experience with data analysis
• Experience with extract transform and load (ETL) of data into standard
aggregated manner for reporting
Business Expertise:
• Comfortable using large amounts of complex data to see relationships|
patterns and trends
• Ability to independently manage small projects while also contributing to
larger initiatives
• Experience communicating technical material to non-technical business
partners to help them interpret data and uncover actionable information
• Strong interpersonal| written and oral communication skills
• Experience interfacing with business partners
• Understanding of industry specific metrics and KPIs
CORE WORK ACTIVITIES
• Manages the daily operations of ServiceNow data in the reporting environment
• Works closely with iT partners to ensure data in the ServiceNow reporting
environment is operating in an optimal state
• Partners closely with ServiceNow support teams to ensure data is available
and operational for reporting use
• Develops and guides ServiceNow third party support teams on development of
solutions to meet data inquiries and requirements of stakeholders
• Responds to data inquiries from users and fosters culture of analytics by
guiding users to the reports that will best suit their needs
• Develops and proactively delivers to stakeholders new data available in the
environment| new reports| new dashboards| new functionality or data anomalies
that could impact reporting
• Interface with teams in Plan| Build and BMSC to support aggregation of data
for consolidated reporting
• Supports governance of data in the reporting platform ensuring users have
proper access to data| reports and dashboards
• Seeks opportunities to standardize and automate data calculations to enable
efficient and consistent reporting
• Supports other data and reporting initiatives
• Works with the broader Delivery team to leverage ServiceNow reporting and
dashboards to meet the information needs of IT leadership
• Develops data visualization templates| improving existing reporting| and
advising on new needs
• Develops and Implements system and business process changes to improve data
quality
• Supports department initiatives in areas of data governance| data management
and analytics
• Supports an environment of continuous learning by keeping current on new
technologies
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