A Gift Shop Clerk with Waldorf Astoria Hotels and Resorts is responsible for
assisting guests and selling merchandise in a timely| friendly and efficient
manner in the hotelÆs continuing effort to deliver outstanding guest service
and financial profitability.
What will it be like to work for this Hilton Worldwide Brand?
What began with the worldÆs most iconic hotel is now the worldÆs most iconic
portfolio of hotels. In exceptional destinations around the globe| Waldorf
Astoria Hotels & Resorts reflect the culture and history of their
extraordinary locations| as well as the rich legacy of Waldorf Astoria. Simply
stated| Waldorf Astoria embodies timeless elegance.
We are bringing that legacy to life every day| with fresh| modern expressions
of the essence of Waldorf Astoria. We are providing guests the exceptiona
environments and the personalized attention that are the source of thos
unforgettable moments that create a singular experience.
Waldorf Astoria Hotels & Resorts is one of Hilton WorldwideÆs ten market-
leading brands. For more information visit www.hiltonworldwide.com.
If you understand the value of providing guests with an exceptional
environment and personalized attention| you may be just the person we are
looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts.
What will I be doing?
As a Gift Shop Clerk| you would be responsible for assisting guests and
selling merchandise in a timely| friendly and efficient manner in the hotelÆs
continuing effort to deliver outstanding guest service and financial
profitability. Specifically| you would be responsible for performing the
following tasks to the highest standards:
Greet and acknowledge guests upon arrival in the shop
Demonstrate knowledge of merchandise| styling and pricing
Accurately total| process and collect payments from guests to include| but not limited to| using the point-of-sale system| handling money| processing credit and debit cards| making change and processing gift certificates and cards
Wrap merchandise and pack orders for shipping
Assist in conducting inventory and ensure adequate merchandise supply levels
Respond to guest inquiries and requests in a timely| friendly and efficient manner
What are we looking for?
Since being founded in 1919| Hilton Worldwide has been a leader in the
hospitality industry. Today| Hilton Worldwide remains a beacon of innovation|
quality| and success. This continued leadership is the result of our Team
Members staying true to our Vision| Mission| and Values. Specifically| we look
for demonstration of these Values:
H Hospitality – We|re passionate about delivering exceptional guest
I Integrity – We do the right thing| all the time.
L Leadership – We|re leaders in our industry and in our communities.
T Teamwork – We|re team players in everything we do.
O Ownership – We|re the owners of our actions and decisions.
N Now – We operate with a sense of urgency and discipline
In addition| we look for the demonstration of the following key attributes in
our Team Members:
Living the Values
What benefits will I receive?
Your benefits will include a competitive starting salary and| depending upon
eligibility| a vacation or Paid Time Off (PTO) benefit. You will instantly
have access to our unique benefits such as the Team Member and Family Travel
Program| which provides reduced hotel room rates at many of our hotels for you
and your family| plus discounts on products and services offered by Hilton
Worldwide and its partners. After 90 days you may enroll in Hilton WorldwideÆs
Health & Welfare benefit plans| depending on eligibility. Hilton Worldwide
also offers eligible team members a 401K Savings Plan| as well as Employee
Assistance and Educational Assistance Programs. We look forward to reviewing
with you the specific benefits you would receive as a Hilton Worldwide Team
Member. The above information is provided as a highlight of the major benefits
offered to most full-time team members in the United States. All benefits
listed may not be offered at all locations. This is not a summary plan
description or official plan document.