General Manager - The West Hollywood EDITION - The West Hollywood EDITION - USA

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Job Number 20032601
Job Category Property Leadership
Location The West Hollywood EDITION| 9040 West Sunset Blvd| Hollywood|
California| United States
Brand Edition Hotels
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager|
the service delivery of a world-class luxury hotel| and the global reach of
Marriott International to create an entirely new experience in the world of
hospitality. Our hotels are stunning microcosms of the world|s top cities|
featuring the finest in dining| entertainment| nightlife| and service to
create an enchanting experience that makes your spirit soar!

But to create this magical experience| we need you.

EDITION is hiring warm| out-going| authentically amazing people who are
looking for a place to work that inspires them| challenges them and makes them
proud to come to work. A place where service comes from the heart| not from a
handbook. A place that delivers a never-ending theatrical performance that
continuously delights and enchants each and every one of our guests.

We invite you to join us today.

JOB SUMMARY

Welcome to the first truly global luxury lifestyle hotel brand.

EDITION hotels combine the visionary genius of boutique hotelier Ian Schrager|
the service delivery of a world-class luxury hotel| and the global reach of
Marriott International to create an entirely new experience in the world of
hospitality. Our hotels are stunning microcosms of the world’s top cities|
featuring the finest in dining| entertainment| nightlife| and service| to
create a cultural destination that attracts in-the-know travelers| savvy
locals| and the global community of the creative elite.

EDITION hotels are enchanting and individually crafted by the world’s top
designers| architects| and creative partners to craft an experience that makes
your spirit soar.

We are currently seeking an entrepreneurial General Manager with independent
or lifestyle hotel experience who can embody the brand’s ethos with their
individual style and sophistication. A leader who nurtures unparalleled
service without pretense or limitations. An operational trailblazer who
delivers outstanding financial performance while remaining true to the spirit
of the brand.

Are you ready to step into the limelight and take the next big step in your
career?

Are you ready for the next EDITION?

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 8 years’ experience in the
management operations| sales and marketing| or related professional area.

Preferred:

• General Manager experience with emphasis on Lifestyle and Luxury.

• Property pre-opening experience

• Ability to work flexible hours including weekends| holidays and late nights.

• Property industry work experience| demonstrating progressive career growth
and a pattern of exceptional performance.

CORE WORK ACTIVITIES

Own the Business Strategy

• Stand at the forefront of the industry trend as a leader in this space.
Actively monitor the competition and adjust dynamically to continually be
ahead of the game. Set the standard for what other hotels want to achieve.

• Explore new business opportunities with an ever-present eye for the
innovative and unique. Develop business plans designed to maximize guest
satisfaction| profitability| and market share. And then execute those business
plans with panache and a meticulous focus on creating unique and original
experiences that are authentic to EDITION brand values.

• Translate macro-global strategic plans for the EDITION brand into a micro-
local vision for the property| while always in tune with what EDITION stands
for and is trying to achieve from a strategic business perspective.

• Always know if the business is progressing in the right direction. Use data
and lessons learned to continually be better – not just for the property as a
whole| but to challenge all employees to be better today than they were every
yesterday before that.

Champion the Brand

• Give the brand a voice – naturally showcasing what the brand has to offer
and its virtues to others (employees| leaders| owners). Easily translate a
passion for the brand into a unique experience for both guests and employees.

• Personify the best values of the brand| demonstrating exceptional work ethic
and service delivery for all employees on property.

• Serve as both a change leader and change facilitator| championing the need
for reinvention to stay relevant. Constantly ideate the innovative|
encouraging others to experiment and take calculated risks to improve
outcomes.

• Dominate social media| nurture critical partnerships in the local community|
and pursue a lifestyle public relations strategy that makes EDITION stand out.

Build Influence Networks with Guests and the Local Community

• Establish a presence for the brand and the hotel in the local community and
builds strategic alliances to embed what’s happening inside the hotel with
what’s happening outside of it. Build a buzz for everything the hotel and
brand has to offer| not just in the immediate vicinity but throughout social
media and other venues as well.

• Go beyond just addressing what’s not working| making sure to recognize the
exceptional and continually up the ante for what defines best-in-class service
delivery at EDITION. Know what guests need before they need it| whether it is
a single high profile guest or a large group in town for an event| and
transform everyday flawless service into an enchanting experience that keeps
guests coming back for more.

• Build networks to consistently enliven the brand with a focus on key
partners in the community that align with brand values – think fashion| music|
photographers| etc. – those relationships that will foster a guest experience
that is like no other.

Value Your Team – from the Top Down

• Build a leadership team of brand advocates who believe in what EDITION has
to offer and are personally invested in its success. Invest in the leadership
team’s success and development. Builds an environment where this is the norm –
at all levels.

• Foster an environment where employees know they are valued| ensuring they
are treated fairly and with respect. Build a culture of open communication|
spend time with employees on the frontlines| and be available for them (“open
door policy”).

• Monitor the local labor environment| including the competitiveness of pay
and benefits| and partner with Human Resources to address issues. Ensure
everyone has what they need– from work processes and systems to collaboration
and teamwork.

Show Owners What You’re Made Of

• Build a strong rapport and open dialogue with property owners| deepening the
relationship through proactive and on-going communication. Use every
opportunity to further engage the owners in the brand guest experience| while
also showing mastery of analyses and results related to how the property is
performing across guest| financial and employee metrics.

• Masterfully balance owner interests and company interests| and develop
solutions that create value for both. Focus on raising the bar| effectively
creating and promoting ideas for improving property service and profitability
to ownership.

Make Sure Everything’s Working Like a Well-Oiled Machine

• Know that delivering on the financial and business results consistently and
effectively is table stakes| and do it well. All the time.