A Doorperson is responsible for greeting arriving and departing guests and
directing entry traffic in the hotel|s continuing effort to deliver
outstanding guest service and financial profitability.
What will I be doing?
As a Doorperson| you would be responsible for greeting arriving and departing
guests and directing entry traffic in the hotel|s continuing effort to deliver
outstanding guest service and financial profitability. Specifically| you would
be responsible for performing the following tasks to the highest standards:
Greet arriving and departing guests| direct traffic at the main entrance and offer luggage assistance to guests
Read luggage tags and provide claim tickets for accurate delivery of guest items
Retrieve| move| place and store guest items including| but not limited to| packages| luggage and boxes from vehicles and the luggage storage area
Arrange guest transportation (i.e. taxi cabs)| as neede
Respond to guest inquiries and requests and resolve guest issue in a timely| friendly and efficient manner
What are we looking for?
Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition| we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!