The Boca Raton Resort & Club is seeking a full time Convention Services &
What will I be doing?
Meet| greet and interact with clients while maintaining a positive and friendly manner. Ensure that all client|s needs and expectations are met. Assist Catering and Convention Service Managers with execution of daily events.
Inspect assigned pre-function| meeting and banquet space on a daily basis. Make sure the following are checked: signage/reader boards| unlocking of doors| cleanliness| accuracy of set-up| temperature| linen and skirting| lighting| chairs| ash urns| positioning of furniture| audio/visual equipment| shipped materials| décor| flowers| as well as all information communicated via group specifications and Banquet Event Orders (BEO|s).
Conduct property tours and constantly check the cleanliness and condition of banuet rooms and public areas.
Meet| greet and interact with the client|s in a positive and friendly manner.
Conduct a Banquet Event Order (BEO) meeting with Catering and Convention Managers as well as other internal departments to review and discuss any changes to BEO|s for the next two days.
Perform assigned duties as listed on the weekly schedule including: Daily Event|s distribution| Food and Beverage Guarantee distribution| and Delphi Postings.
Represent the Convention Coordinators in Pre-Conference meetings
Perform other related duties as assigned or requested by supervisors/managers.
Ability to handle any challenges or concernsimmediately and to inform the Catering and Convention Manager of the inciden
Maintain a level of professionalism and cooperation with clients as well as co-worker
Thorough understanding of banquet procedures| beverage| and meeting room set-ups| audio-visual and telecommunications needs
Computer knowledge and ability: Word; Excel;PowerPoint; Delphi
What are we looking for?
Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition| we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!