Quality Assurance Kitchen Supervisor – Sheraton Dallas Hotel – USA

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Job Number 19137875
Job Category Food and Beverage & Culinary
Location Sheraton Dallas Hotel| 400 North Olive St| Dallas| Texas| United
States
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

Supervise and coordinate activities of cooks and workers. Determine how food
should be presented| and create decorative food displays. Ensure proper
portion| arrangement| and food garnish to be served. Monitor the quantity of
food that is prepared. Inform F &B service staff of 86|ed items and number of
available menu specials. Prepare special meals or substitute items. Assist
cooks and kitchen staff with various tasks. Provide cooks with needed items.
Monitor stock of kitchen supplies and food. Maintain kitchen logs for food
safety program and food products. Ensure the quality of the food items and
notify manager if a product does not meet specifications. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees.

Follow all company and safety and security policies and procedures; report
maintenance needs| accidents| injuries| and unsafe work conditions to manager;
complete safety training and certifications. Ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Address guests| service needs. Speak with
others using clear and professional language. Develop and maintain positive
working relationships with others; support team to reach common goals; listen
and respond appropriately to the concerns of other employees. Ensure adherence
to quality expectations and standards. Stand| sit| or walk for an extended
period of time. Reach overhead and below the knees| including bending|
twisting| pulling| and stooping. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 25 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.

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Director of Training and Quality Assurance – La Quinta Resort & Club

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JOB DESCRIPTION
 
Assesses training needs against quality indices and develops a strategic plan
designed to close all quality| service and loyalty gaps. Creates| conducts and
administers the annual training and development plan for the cluster in
compliance with corporate requirements. Supports senior leadership in
initiatives to manage change and influence the culture to achieve strategic
goals. Responsible for leadership and supervisory development and succession
planning. Interviews| trains| supervises| counsels| schedules and evaluates
staff.
What will I be doing?
What are we looking for?
Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success

This continued leadership is the result of our Team Members staying true t

our Vision| Mission| and Values. Specifically| we look for demonstration o

these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!